john miller, former assistant director of the fbi and senior correspondent for cbs news and ron kessler, chief washington correspondent of newsmax.com and author of "the secrets of the fbi." john, let me start with you. what more can you tell us about this fbi agent who originally got the complaint, i guess, is the right word, from jill kelley about the e-mails? >> so as this picture unfolds, erin, what we learn about jill kelley, she is very adept at making connections with people, networking those connections and hanging on to those people and figuring out how they might come in handy later. this is a case like that. so she goes as a class member in the fbi's citizens' academy at the tampa field office. this is a thing where you're hand-selected to be a member of the class among community leaders. it goes on for eight or ten weeks, and you go twice a week, and they give you briefings on all of the fbi programs, and this agent gives one of the briefings for his squad and she chats with him after they exchange cards. and they stay in touch. when she starts getting the weird e-mails, she